Privacy Policy

Who we are

Pomegranate Press is an independent publishing house based out of Orlando, Florida. Our website address is https://pomegranatepress.club. Since 2015, we have specialized in showcasing contemporary photography, writing, and other mediums of visual art through the release of limited edition, affordable publications.

The Information We Collect

This notice applies to all information collected or submitted on the Pomegranate Press website. On some pages, you can order products, make requests, and fill out personal information to receive materials. The types of personal information collected at these pages are: Name, Address, E-mail address, Phone number, Credit/Debit Card Information. We’ll use this information for purposes, such as, to: Send you information about your account and order; Respond to your requests, including refunds and complaints; Process payments and prevent fraud. We will also track: Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping. Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order! We’ll also use cookies to keep track of cart contents while you’re browsing our site.

eCommerce Services

For payments with PayPal: purchase total, currency, billing information. For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.

Data Synced

For payments, we send the purchase total, currency and customer’s billing information to the respective payment processor. Please see the respective third party’s privacy policy (PayPal’s Privacy Policy) for more details. For automated taxes we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information. For checkout rates we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to USPS, depending on the service used. For shipping labels we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests.

How We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookie Usage

WordPress and Jetpack-powered sites make use of cookies for a variety of different purposes. For more information, please refer to Jetpack’s dedicated cookie documentation, as well as the Automattic Cookie Policy.

How long we retain your data

Select customer information such as transaction dates, products ordered, transaction totals, and addresses are retained indefinitely. Sensitive personal information such as card numbers are not retained.

What rights you have over your data

If you have made an order on this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

Should you have other questions or concerns about these privacy policies, please send us an e-mail at pomegranatepress4life@gmail.com.